CRM (Customer Relationship Management)
They are cutting-edge Customer Relationship Management solutions designed to help businesses get one step closer to their goals.
CRM solutions play an active role in optimizing the marketing, sales and service processes of any company, especially businesses that are in direct contact with customers, such as the finance, insurance, automobile, pharmaceutical and media industries.The tech change house specializes in CRM and can provide guidance at every stage of a project's restructuring, from preliminary analysis of needs to tailoring the solution.Improving Customer Service
A CRM system manages all your contacts and collects leads and customer information to create profiles of everyone you interact with.
Increase in Sales
Streamlining and improving the sales process, creating a sales pipeline, automating tasks, and analyzing your sales data will inevitably lead to one single result: increased sales and sales productivity.
Better Analytics
Analytical CRM tools make your data usable, understandable and relevant to your business needs. All your sales data, finance data and marketing data flow into CRM to become visible metrics with data warehousing and data mining to make sense of it all.
What we offer
The unique features of the Dealer Portal provide an interaction between you and your dealers in accordance with the e-transformation age, and offer significant added value in terms of labor savings and error-free transactions.
Supporting customer inquiries
By expanding their communication channels, customers can access help faster and easier anytime, anywhere.
Faster response
When service representatives have all the necessary information about customer problems, they can spend much less time solving the problem.
Recurring problems can lead to reusable solutions, and workflows can automate common tasks.
Integrations
Success-driven mobile strategy
Technology and innovation consultancy
In-depth market/user research
Portals
Success-driven mobile strategy
Technology and innovation consultancy
In-depth market/user research
Customer Support
Success-driven mobile strategy
Technology and innovation consultancy
In-depth market/user research
General Data Protection
Success-driven mobile strategy
Technology and innovation consultancy
In-depth market/user research